01
Time-definite shipments cost premium rates
Express and time-definite tiers are where carriers hide the highest margin. Without a real benchmark, you're locked in at whatever was on the sheet two years ago.
Industries · Healthcare
Time-definite shipping, audited.
Healthcare and medical distribution can't shop by price alone — service guarantees and compliance matter. We negotiate carrier rates inside your SLAs and audit for the late-delivery refunds you're entitled to but rarely claim.
Where the money leaks
Three problems we see in every healthcare audit.
02
Late-delivery refunds go unclaimed
Money-back guarantee claims expire in 15–30 days. Most healthcare shippers leave meaningful refunds on the table every quarter.
03
Cold-chain surcharges aren't audited
Dry-ice replenishment, temperature-monitoring fees, time-window surcharges — all rarely audited line by line.
Our playbook
Four levers, specifically for healthcare.
01
MBG claim automation
Kadix tracks every time-definite shipment against its guarantee window. Refunds filed automatically every week.
02
Express-tier renegotiation
We benchmark your express rates against other healthcare shippers and renegotiate inside your existing SLAs. No changes to compliance or service levels.
03
Cold-chain audit
Surcharges, temperature documentation, and dry-ice line items are reviewed line by line. Refundable charges recovered.
04
Residential audit
Direct-to-patient shipments often misclassify pharmacies and clinics as residential. We fix the classification and recover the residential surcharges.
Best fit if you are
- ✓Medical supply distributors
- ✓Pharmacy and direct-to-patient programs
- ✓Diagnostic and lab logistics
- ✓Medical device companies
Probably not for you if
Highly regulated cold-chain biologic shipping that needs purpose-built specialty carriers — we don't manage those relationships, we audit them.
Other industries
Different verticals, same audit-first approach.
E-commerce & DTC
Shopify, BigCommerce, Amazon, multi-channel — we cover the full carrier stack you're juggling.
Open playbook →Third-Party Logistics (3PL)
Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →Distribution & B2B Wholesale
B2B parcel is a different problem from DTC. We treat it that way.
Open playbook → Want the healthcare playbook on your invoices?
Get a free audit →