Parcel Auditing
Recover overcharges from every invoice, automatically.
Carrier Invoices Are Not Audited. They're Paid.
Shipping invoices are complex documents with dozens of line items, surcharge codes, and accessorial fees. At the volume most businesses ship, there's no practical way to verify each charge manually. Carriers know this. Billing errors — some accidental, some systemic — pass through unchallenged every day.
Claim windows close in 15–30 days
Carriers require billing disputes to be filed within 15–30 days of the invoice date. Without automated auditing, most errors are past the claim window before anyone notices.
The errors are too small to catch individually, too large to ignore collectively
A $6.50 residential surcharge applied to a commercial address. A $25.50 address correction fee on a correct address. Individually invisible. Across thousands of shipments, they add up to thousands of dollars per month.
You have no baseline to compare invoices against
Without your contracted rate schedule loaded into an audit system, there's no way to verify that what you're being charged matches what your agreement says.
The process, top to bottom.
We connect to your carrier invoices
We access your carrier billing data through API or invoice upload. Setup takes less than 30 minutes — no disruption to your shipping operations.
Every invoice is audited against your rate schedule
Our system checks every charge against your contracted rates, carrier service agreements, and performance guarantees — automatically, the day invoices arrive.
We file claims. You receive credits.
When we identify an error, we file the claim on your behalf before the window closes. Credits are applied to your next carrier invoice. You get a monthly recovery report.
The deliverables, in plain English.
Automated invoice auditing
Every invoice is audited the day it arrives — not after a monthly manual review. Nothing sits unchecked long enough for a claim window to close.
Service failure refunds
Carriers guarantee delivery by a certain time. When they miss it, you're owed a refund — but you have to claim it. We catch every missed guarantee automatically.
Dimensional weight verification
Dim weight billing errors are among the most common and expensive. We verify every dim weight charge against the carrier's divisor and your package measurements.
Surcharge error recovery
Residential surcharges applied to commercial addresses. Address correction fees on correct addresses. We catch and dispute every one.
No upfront cost
Parcel auditing is a contingency service. We take a percentage of what we recover for you. If we don't recover anything, you pay nothing.
Monthly recovery reporting
You receive a detailed monthly report showing exactly what was caught, what was claimed, and what was recovered — by carrier, by shipment, by error type.
Every month you wait, the meter keeps running.
Most clients see meaningful savings within the first invoice cycle. The audit itself is free — the only thing you're risking is finding out you've been overpaying. Then you decide what to do with the number.
Who this service fits best.
1,000+ parcels / month
Carrier billing errors run 5–7%. At your volume, that's a real refund every week — and a 15-day claim window you keep missing.
Small ops team
Nobody in-house has time to audit invoices manually. The errors are too small to chase individually and too big to leave on the table collectively.
Late-delivery refunds matter
If your carriers guarantee delivery times, every miss is a refund — but only if it's claimed inside the window.
What people ask before signing up.
What types of errors does parcel auditing catch? →
The most common are: service failure refunds (late deliveries), residential surcharges applied to commercial addresses, address correction fees on correctly addressed packages, dimensional weight calculation errors, duplicate charges, invalid fuel surcharges, and charges that don't match your contracted rate schedule.
How much does parcel auditing cost? →
Parcel auditing is a contingency service — we take a percentage of what we recover. There are no upfront fees, setup fees, or monthly minimums. If we don't find and recover anything, you pay nothing.
How long before I start seeing recovered money? →
Claims are filed within days of identifying an error. Carriers process most credits within 1–2 billing cycles. Most clients see their first recovery credits within 30 days of setup.
Do I have to change anything about how I ship? →
No. You continue shipping exactly as you do now. We audit in the background and file claims without any input from your team. The only thing you'll notice is credits appearing on your carrier invoices.
What if I'm already using carrier-provided online tools to manage billing? →
Carrier billing portals are not auditing tools — they display what you've been charged, not whether those charges are correct. Our audit compares every charge against your contracted rates and the carrier's service guarantee, which their own portal doesn't do.
See what's hiding in your last 60 days of invoices.
Send us a recent invoice. We'll come back inside 1–2 business days with the line-by-line read — at zero cost, with no obligation.