Surcharges, address corrections, oversize fees, late-delivery refunds, dim-weight reclassifications. Kadix parses UPS, FedEx, USPS, DHL, and Amazon invoices natively — PDF, EDI 210, and CSV all land in the same schema.
Before we meet with your carrier, Kadix models what your shipping costs would look like across every realistic offer. Discount sliders, dim-factor scenarios, surcharge caps, lane-specific pricing. We walk into every renegotiation with the answers.
Late deliveries, wrong residential charges, address-correction errors, refund-eligible fuel surcharges. Kadix files them automatically every week, before the 15–30 day claim window closes.
Every recommendation is backed by 16 years of real shipping data across 4,200+ accounts. You see what other shippers like you actually pay — same volume tier, same lanes, same product profile.
For 3PLs and multi-tenant operators, Kadix splits every audit and refund by end customer. Your billing team gets clean per-client P&Ls. Refunds route back to the right account automatically.
Every label can be shopped across your carriers and our GPO at print time. Lowest-cost-viable routing happens before the carrier ever sees the shipment. Saves 8–18% vs. carrier-default routing.
Most "shipping audit platforms" buy parsing capabilities from a handful of vendors and slap a UI on top. We've never been comfortable with that. Three principles drove building Kadix in-house instead.
Kadix isn't a recently-acquired stack we white-labeled. We've been writing the parsing pipelines and benchmarking models in-house for seven years, on real customer invoices, every day.
Kadix only runs on Kadima accounts. You don't get charged for the software; you get charged on the savings it helps recover and negotiate. Aligned incentives, not seat licenses.
We don't sit on top of off-the-shelf audit APIs. The parsing, classification, benchmarking, claim-filing, and reporting are all our code. Which means when we hit an edge case, we fix it — we don't file a ticket.
The thing that makes Kadix actually useful — instead of being another rules-engine that flags surcharges you could find with grep — is the benchmark database underneath it.
16 years of carrier invoices across 4,200+ shipper accounts means we know what every kind of business actually pays for every kind of shipment. When Kadix flags a rate as off-benchmark, we have receipts.
