Shipping is 12–22% of revenue
And it's growing every year as carriers raise base rates and dim divisors. Most DTC brands have never had a real benchmark against what their peers pay.
Shipping is the second-largest line on most DTC P&Ls after COGS. We renegotiate your carrier mix, recover hidden fees, and route every order to the cheapest carrier that meets the SLA — without touching your tech stack.
And it's growing every year as carriers raise base rates and dim divisors. Most DTC brands have never had a real benchmark against what their peers pay.
Shopify on UPS, Amazon SFP on its own rates, wholesale on FedEx — different rates, different portals, no consolidated visibility.
International rates are where carriers pad the most. Without a real reseller agreement, you're paying near-retail on every cross-border order.
Every order is shopped across your carriers and the GPO at print time. Lowest viable label wins. Saves 8–18% on average vs. carrier-default routing.
Our DHL Express reseller agreement gets you enterprise-tier international rates with no minimum volume. Often 40–60% off retail.
Late-delivery refunds, duplicate surcharges, address-correction errors — all filed weekly inside the claim window. Most clients see $500–$3,000 / month in refunds they never knew existed.
If you sell on Amazon, we keep your Prime badge while moving you off FBA's fee structure. Six points of margin is typical.
Stores under ~$10K/month shipping spend — the math doesn't work until you have real volume.
Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →B2B parcel is a different problem from DTC. We treat it that way.
Open playbook →Samples, spare parts, RMAs, international B2B exports — the unsexy parcel volume that adds up fast.
Open playbook →