Parcel is invisible until it's huge
Most manufacturers focus on truckload contracts and let parcel auto-route on whoever's account is set up. By the time someone notices, it's a $200K+ annual line.
Manufacturers don't think of themselves as shippers — but samples, replacement parts, RMAs, and international B2B exports add up to real money. We audit and renegotiate the parcel book that's running underneath your freight contracts.
Most manufacturers focus on truckload contracts and let parcel auto-route on whoever's account is set up. By the time someone notices, it's a $200K+ annual line.
Sales sends product samples internationally on retail DHL or FedEx. At retail rates, a single sample box can cost $200+. Reseller pricing cuts that 50%+.
Return-label rates rarely match outbound rates. You're paying retail on the return leg even when you have negotiated outbound.
We route international samples through our DHL reseller agreement. Enterprise-tier rates, no minimum volume.
Negotiated rates apply to inbound returns at the same tier as outbound — not a separate line item.
We add parcel to the existing carrier relationships you already have for freight. One contract, one rep, one quarterly review.
For internationals, Kadix flags HS-code mismatches and incomplete customs documentation that drives surcharges and customs delays.
Pure freight operations with zero parcel — we shine on the parcel side of a mixed-mode shipper.
Shopify, BigCommerce, Amazon, multi-channel — we cover the full carrier stack you're juggling.
Open playbook →Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →B2B parcel is a different problem from DTC. We treat it that way.
Open playbook →