Residential surcharges on commercial addresses
Carriers misclassify ~5–12% of B2B addresses as residential. At $4–6 per shipment, that's the single biggest hidden line in most B2B parcel books.
B2B distribution has different patterns than DTC — heavier packages, recurring customer addresses, slower delivery SLAs. We renegotiate against those patterns specifically and audit for the surcharges that hit B2B hardest.
Carriers misclassify ~5–12% of B2B addresses as residential. At $4–6 per shipment, that's the single biggest hidden line in most B2B parcel books.
Heavy, dense product gets dim-weighted unfairly when carriers use generic divisors. Negotiating a tighter dim factor moves margin every single shipment.
Mid-size B2B shippers cross into freight territory frequently. Carriers love to add freight-style surcharges without negotiation pushback.
Kadix flags every shipment billed as residential against an external commercial address database. Refunds recovered, future invoices fixed at the source.
We push carriers from standard 139 dim factor down to 166+ on dense product lines. Worth ~$0.30–0.80 / shipment depending on what you ship.
Your parcel and LTL accounts are negotiated together so the carrier sees the full book. Better rates on both sides.
Where you ship to the same B2B addresses repeatedly, we negotiate per-lane discounts most carriers won't offer DTC shippers.
Pure freight shippers with zero parcel volume — we work better when there's a parcel book to optimize alongside.
Shopify, BigCommerce, Amazon, multi-channel — we cover the full carrier stack you're juggling.
Open playbook →Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →Samples, spare parts, RMAs, international B2B exports — the unsexy parcel volume that adds up fast.
Open playbook →