Residential surcharges on commercial addresses
Carriers misclassify a meaningful share of B2B addresses as residential. At $4–6 per shipment, that's the biggest hidden line in most B2B parcel books.
B2B distribution has different patterns than DTC — heavier packages, recurring customer addresses, slower delivery SLAs. We renegotiate against those patterns and audit for the surcharges that hit B2B hardest.
Carriers misclassify a meaningful share of B2B addresses as residential. At $4–6 per shipment, that's the biggest hidden line in most B2B parcel books.
Heavy, dense product gets dim-weighted unfairly when carriers use generic divisors. A tighter divisor moves margin every single shipment.
Mid-size B2B shippers cross into freight territory frequently. Carriers love adding freight-style surcharges without pushback.
Kadix flags every shipment billed as residential against a commercial address database. Refunds recovered, future invoices fixed at the source.
We pull your actual cube data and renegotiate divisors against it — not the generic 139 retail number.
B2B routes deliver to the same addresses repeatedly. We negotiate volume credit on lanes carriers know they own.
Stop having parcel and LTL negotiated by different reps with no shared visibility. One team, one quarterly review.
Pure pallet-only operations — we audit parcel; LTL renegotiation is a different motion.
Shopify, BigCommerce, Amazon, multi-channel — we cover the full carrier stack you're juggling.
Open playbook →Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →Samples, spare parts, RMAs, international B2B exports — the unsexy parcel volume that adds up fast.
Open playbook →