01
Parts and accessories ship parcel, unaudited
Replacement cushions, hardware kits, swatches — small parcel volume that adds up without anyone watching.
Industries · Furniture
Parcel, freight, and the gray zone between.
Furniture brands run two contracts that should be one strategy. We work the parcel side of your shipping — the boxes, the parts, the smaller SKUs — and audit it against the LTL lanes you also run.
Where the money leaks
Three problems we see in every furniture audit.
02
Dim-weight on light, large boxes
Light-but-big parcels get punished by generic dim divisors.
03
Parcel and freight reps don't talk
Same carrier, different reps, no shared visibility. Both relationships are weaker for it.
Our playbook
Four levers, specifically for furniture.
01
Parcel audit on the small-SKU book
Refunds, surcharge audits, dim-divisor renegotiation on the parcel volume your freight team ignores.
02
One-rep contract consolidation
Where possible, consolidate parcel and LTL under one carrier relationship for full-book leverage.
03
Lift-gate and residential audit
Furniture shipments misclassified residential or lift-gate-charged without verification get audited and refunded.
04
RMA rate parity
Returns shipped at the same negotiated tier as outbound — critical for any white-glove returns program.
Best fit if you are
- ✓Furniture brands running mixed parcel + LTL
- ✓Online furniture retailers
- ✓Brands shipping parts, swatches, and accessories
- ✓Multi-channel furniture (DTC + wholesale)
Probably not for you if
100% white-glove freight operations with zero parcel volume.
Other industries
Different verticals, same audit-first approach.
E-commerce & DTC
Shopify, BigCommerce, Amazon, multi-channel — we cover the full carrier stack you're juggling.
Open playbook →Third-Party Logistics (3PL)
Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →Distribution & B2B Wholesale
B2B parcel is a different problem from DTC. We treat it that way.
Open playbook → Want the furniture playbook on your invoices?
Get a free audit →