01
Hazmat / Ground-only surcharges
Anything with alcohol, aerosol, or flammable content gets surcharged and route-restricted. Carriers rarely negotiate these by default.
Industries · Beauty & Cosmetics
Hazmat surcharges, fragile claims, return loops.
Beauty parcels look simple and ship complicated. Alcohol-based products are hazmat-flagged, glass packaging drives damage, and free returns inflate the per-order cost. We renegotiate every surcharge specifically.
Where the money leaks
Three problems we see in every beauty audit.
02
Glass breakage drives claim disputes
Damage rate is real, claim denial rate is real. Without documentation, you eat the loss.
03
Free returns inflate per-order cost
Beauty has some of the highest return rates outside apparel. Each return is a second shipping leg priced at retail.
Our playbook
Four levers, specifically for beauty.
01
Hazmat surcharge negotiation
Hazmat fees are line-item negotiable. Most brands don't know that — and most carriers don't volunteer it.
02
Damage claim automation
Pre-ship documentation and weekly claim filing inside the dispute window. Materially higher approval rate than ad-hoc claims.
03
Return label parity
Returns priced at the same negotiated tier as outbound. Critical for any brand offering free returns.
04
International reseller for ROW
DHL reseller pricing for ROW orders. Beauty exports especially benefit from non-retail international rates.
Best fit if you are
- ✓DTC beauty brands past $1M GMV
- ✓Multi-channel beauty (Sephora, Amazon, owned)
- ✓Brands shipping hazmat-classified products
- ✓International beauty shippers
Probably not for you if
Single-channel beauty brands under $10K/mo shipping spend.
Other industries
Different verticals, same audit-first approach.
E-commerce & DTC
Shopify, BigCommerce, Amazon, multi-channel — we cover the full carrier stack you're juggling.
Open playbook →Third-Party Logistics (3PL)
Carrier rates are the second-biggest line on your bid sheet. We negotiate them as one consolidated book.
Open playbook →Distribution & B2B Wholesale
B2B parcel is a different problem from DTC. We treat it that way.
Open playbook → Want the beauty playbook on your invoices?
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